Refund policy

Return & Refund Policy

At MYDHIVON, we want you to be happy with your purchase.

Returns

We accept eligible returns within 30 days of delivery.

To be eligible for a return, the item must be unused, in its original condition, and in its original packaging where applicable.

How to Request a Return

Please contact us through our Contact Us page before sending any item back. We will provide return instructions and the return address.

Return Shipping

Return shipping costs and responsibility depend on the reason for the return.

If an item arrives damaged, defective, or incorrect, please contact us before returning the item.

Refunds

Once we receive and inspect the returned item, we will notify you whether the refund is approved.

If approved, the refund will be issued to the original payment method.

Please allow some time for the refund to appear in your account, depending on your payment provider.

Non-Returnable Items

Certain items may not be eligible for return. Details will be provided on the product page where applicable.

Contact Us

If you have any questions about returns or refunds, please contact us through our Contact Us page.

Thank you for choosing MYDHIVON.